PwC survey shows the importance of digital media for banking
PricewaterhouseCoopers recently surveyed approximately 3000 banking customers in nine different markets to understand customers’ needs, attitudes and behaviours to digital media. The result is...
View ArticleMobile Payments Market Guide 2012
The online newspaper The Paypers has recently published The Mobile Payments Market Guide 2012. This useful document provides an in-depth look at the global mobile financial services ecosystem,...
View ArticleBank 2.0 Challenges (presentation)
Backbase’s Jouk Pleiter presenting the top challenges facing banks when moving towards Bank 2.0. Bank 2.0 Challenges View more presentations from Backbase
View ArticleFuture Banks (presentation)
Excellent presentation by Chris Skinner on future banks. The bank of 2020 will be: Social Mobile Micro Mining Biometric but…still a bank! Latest Presentation on Future Banks from Chris Skinner
View ArticleThe Promise of Mobility: A Bank in Every Pocket (whitepaper)
Looking at the numbers of smartphone sales, it is no surprise that mobile banking is growing faster than any other channel. Of course this is going to have a big impact on banks: for them times are...
View ArticleInnovation Imperatives for Financial Services (whitepaper)
There has been in 2012 of an increasing focus on innovation, and increasing investment in innovation across all the world by many banks; this is not a surprise as innovation should be an important...
View ArticleSocial Media and Employment: useful hints and tips
The use of social media during working hours is creating some interesting challenges for employers. How to manage potential misuse of social media? Best practice hints and tips from across Europe have...
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Mobile banking 2013 survey
Is it true that new technologies like mobile banking, contactless payments and social media are changing the way people bank? A survey conducted by ING International has the final answer, as they have...
View ArticleCustomer engagement: what a bank can learn from non-banking companies
Accenture has recently produced an interesting paper on a new customer engagement model for banks. The document is based on best practices currently employed by some of the most successful and...
View ArticleState of Bitcoin 2014 (presentation)
In the attached presentation CoinDesk analyses key cryptocurrency trends, challenges, opportunities, and the outlook for Bitcoin in 2014 in its first Bitcoin report. Full PDF download is available...
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